Really understand how you impact others and learn how to do so in the most effective and positive way. Two days where theory meets practice to challenge and inspire!
The meaning of your communication is the response that it gets. Having ears and eyes doesn’t mean we are born listeners and observers, but our ability to be better communicators can be significantly improved.
Communication is best judged by the effect it has on others, the impact it generates and the results it achieves. This hands-on course focuses on all of these elements, allowing delegates to leave the course with a clear plan of how to improve their communication skills, enabling them to achieve the right results.
This is a highly interactive course which will give you the opportunity to practise giving and receiving feedback in the workplace.
This course will enable you to improve the way you interact with people, manage your workload better and get the best out of others in order to achieve the successful outcomes you want and the business needs.
One day workshop delivered at your workplace for up to 10 delegates. This one-day rapid development workshop will give you the critical skills you need to build your self esteem, improve your confidence and communicate effectively and assertively. It will show you some great techniques on how to deal with others assertively and provide you with a...
This emotional intelligence training course addresses our own Emotional Intelligence (EI) and how we can better understand ourselves and interpret others. It will provide you with the skills to be more self-aware and choose to manage your reactions. It also gives you the skills to assess other’s emotions more effectively and deal with them...
A problem doesn’t have to remain a problem if you have a way of solving it. Sometimes it needs a different perspective
To provide you with the tools and techniques required to produce better business letters, reports and emails so as to achieve the results you want in time and in good English.
To enable people to manage a productive meeting
Reports and proposals are how most of us are encouraged to present information to customers, senior managers and the board. Yet many of us never have any training in writing in a business style and also help you improve your English grammar and punctuation. This programme will clear your mind of negative thoughts and show how easily you can write clear,...
This is an interactive course which focuses on how to apply questioning and listening techniques to communicate with greater effect in the workplace.