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ITIL (Information Technology Infrastructure Library) are a set of practices for IT service management advocates alignment to the needs of the business and support its core processes. It provides guidance to organisations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

ITIL processes are grouped into stages: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Each of the five stages is focused on a specific phase of a service's lifecycle.

Envision Training offer the complete range of offical ITIL courses & ITIL certifications at UK wide locations. 

ITIL There are 27 products.

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Showing 1 - 12 of 27 items
  • The ITIL Certificate in Operational Support and Analysis (OSA) course is one of the four courses that fit into the capability stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts covered...

    £ 2,195.00 ex.vat
  • The ITIL Certificate in Planning, Protection and Optimisation (PPO) Course is one of the four courses that fit into the capability stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts...

    £ 2,195.00 ex.vat
  • The ITIL Certificate in Release, Control and Validation (RCV) Course is one of the four courses that fit into the capability stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts covered...

    £ 2,195.00 ex.vat
  • The ITIL Certificate in Service Offerings and Agreement (SOA) Course is one of the four courses that fit into the capability stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts covered...

    £ 2,195.00 ex.vat
  • The ITIL Foundation Certificate in IT Service Management course provides comprehensive first-level training for anyone involved in provision, support, and delivery of IT Services.

    £ 1,095.00 ex.vat
  • The ITIL Qualification in Managing across the Lifecycle Certificate is the final module in the Service Lifecycle and/or Service Capability modules that lead to the ITIL Expert in Service Management.

    £ 2,295.00 ex.vat
  • The ITIL Lifecycle in Continual Service Improvement Certificate is one of five courses that fit into the lifecycle stream of the ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts covered by this...

    £ 1,295.00 ex.vat
  • The ITIL Lifecycle in Service Design Course is one of the five courses that fit into the lifecycle stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to have a comprehensive understanding of the processes and roles described in the...

    £ 1,295.00 ex.vat
  • The ITIL Service Operation Certificate Course is one of five lifecycle courses that fit into the intermediate stream for ITIL certification. It is a free-standing qualification but it is also a module contributing to the ITIL Expert in IT Service Management Certificate.

    £ 1,295.00 ex.vat
  • The ITIL Service Transition Certificate Course is one of five lifecycle courses that fit into the intermediate stream for ITIL certification. It is a free-standing qualification but it is also a module contributing to the ITIL Expert in IT Service Management Certificate.

    £ 1,295.00 ex.vat
  • The ITIL Lifecycle Certificate in Service Strategy Course is one of the five modules that fit into the lifecycle stream for ITIL certification. It is intended to provide the holders of the ITIL Foundation certificate in IT Service Management with a level of proficiency in the management of the Service Strategy stage and to test this knowledge in the...

    £ 1,295.00 ex.vat
  • Thi3 day course is fully accredited by the BCS and provides you with a thorough understanding of the latest ITIL Practitioner Guidance on 'how' to start to adopt and adapt ITIL best practise successfully in your organisation.

    £ 1,250.00 ex.vat
Showing 1 - 12 of 27 items