Creativity and Innovation are the top soft skill that employers look for in their staff.
This masterclass is suitable for both managers and team members. Influence the decision making of your manager with this bite sized session delivered by one of the UK's top trainers.
A two-day journey - from discovering what assertiveness is, to modelling and practicing how to be assertive, to becoming assertive in situations where you need it.
This course is led in a safe, informal, supportive and interactive environment – giving individuals tools and models to help them gain confidence and increase their presence within both the workplace and in life.
Overview: This one-day, practical and 'hands on' workshop is designed to be a catalyst for innovation and creativity!
For more than a century, the world’s top executive secretaries could expect to work for just one boss, the chief executive or managing director. Today research shows that almost half of PAs have four or more bosses. Only around one in five PAs have a single boss.
Learn to understand and overcome your challenges at work and promote working relationships with colleagues. Focus on recognising and overcoming difficulties in communication and achieving the most productive relationships. Recognise and work around the peculiarities of others and build insights to recognise potential pitfalls ahead.
Increased expectations of customers (ie. for speed, quality, cost control and delivery) means they are quick to complain when their expectations are not met. You will leave the course with a personal action plan identifying the key changes to make, and skills to practice, to ensure you stay calm at all times regardless of the pressure of the situation.
This course provides a structured approach to planning, designing and implementing short-term marketing communications campaigns. You’ll learn how to set objectives, build compelling propositions and use the right media in the appropriate way.
As social media continues to make inroads into the corporate world, many organisations are struggling with the best way to incorporate these new media into their marketing strategy. This 1 day course will provide an insight into the ways social media can be harnessed by your organisation for sales leads, prospecting, building profile and sharing...
This 1 day course covers the essentials behind developing creative and successful social media advertising campaigns. We'll explore best-practice campaigns and tools and techniques for writing copy, developing imagery and video, creating a bidding strategy, and aligning paid, owned and earned social media activity.
This one-day immersion into social media is ideal for those who need to develop a social media strategy from scratch or improve their social media activity to create business impact. This course will explore the ways to use different social channels to attract, engage, convert and retain your audiences.
As increasing proportions of the marketing budget are being allocated to digital media, we need to closely monitor the effectiveness and impact of this part of the marketing mix. The use of online analytics enables a vast amount of data to be generated which gives us an ability to review success in minute detail.