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This one-day course provides you with an extremely insightful and practical guide on how to manage yourself and the difficult people and situations that you encounter in your workplace. It will provide you with tips and techniques to enable you to develop the confidence to be proactive and not reactive when challenged by people and circumstances.
A great introduction for new managers (or even existing managers) which includes licensed copyrighted materials used for the world’s most taught leadership model. It even involves an online Leadership Assessment questionnaire which identifies their flexibility and effectiveness as a leader.
In this one-day introduction we will look at conflict within organizational life, determine our own conflict management style, and discuss and practise some constructive coping strategies.
Aimed at both managers and team members, this 3 hour session enables you to prepare for those challenging conversations at work.
This course is designed to build on your foundation for influencing and persuading. It is aimed at managers and leaders who want to delve deeper into the art of influencing and the ways to maximise your persuasive efforts.
This course focuses specifically on how to influence and negotiate upwards at a senior level.
How can we be of influence to those around us at work? How do we frame our proposals to persuade another person, not that our way is the right way, but to see how our thinking and ideas may also benefit them?
This masterclass is suitable for both managers and team members. Influence the decision making of your manager with this bite sized session delivered by one of the UK's top trainers.
This course is designed to build on your foundation for influencing and persuading. It is aimed at managers and leaders who want to delve deeper into the art of influencing and the ways to maximise your persuasive efforts.
One day workshop delivered at your workplace for up to 10 delegates. This one-day rapid development workshop will give you the critical skills you need to build your self esteem, improve your confidence and communicate effectively and assertively. It will show you some great techniques on how to deal with others assertively and provide you with a...
A problem doesn’t have to remain a problem if you have a way of solving it. Sometimes it needs a different perspective
This workshop will provide new office managers or supervisors with the skills and the confidence to manage an office environment and its people.