Team Management There are no products in this category.

Subcategories

  • Performance Management

    Performance Management

    • Apply the CA performance management process 
    • Prepare for successful conversation
    • Engage in hindsight
    • Ask targeted questions
    • Listening techniques
    • Feedback
    • Write and agree SMART goals
    • Maximising the 3 E’s of Development
    • Agreeing a GAME plan
  • The Art of Difficult...

    The Art of Difficult Conversation

    • Behaviour vs judgment
    • Focus on facts
    • Set the scene
    • Engage in an adult-adult conversation
    • Set a positive intention
    • Practice challenging conversations
    • Use the HEARS model
    • Learn to give critical or negative feedback
    • Practice receiving feedback
  • How to Talk Tasks

    How to Talk Tasks

    • Mutual Understanding of goals
    • Whose taking charge of goals
    • Managing goals
    • Maximising Success
    • Appropriate Support

  • Motivating your Team

    Motivating your Team

    • Recognise progress on objectives
    • Encourage progress with praise
    • Get team members back on track
    • Use BOFF for encouragement & feedback
    • Apply BOFF in & out of work

  • Direction or Delegation

    Direction or Delegation

    • Direction vs delegation
    • Use a GAME plan
    • Abdication vs delegation
    • Show or be showed?
    • Ask permission to direct
    • Confidently delegate

  • Problem Solving &...

    Problem Solving & Decision Making

    • Your problem solving self
    • Defining problems
    • Problem-solving techniques
    • Manage stakeholders
    • Proactively & creatively manage problems
    • Sell your solution
    • Engagement
  • Personal Effectiveness

    Personal Effectiveness

    • Urgent vs important
    • Overcome procrastination
    • Workload & workflow
    • Say ‘no’
    • Dealing with interruptions
    • Overcome distractions
    • Save 20% of your email time
    • Time management