Other Service Management Training includes ISO accreditations.
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Organisations are under increasing pressure to deliver value and manage risk. Effective IT governance, which includes implementing processes and organisational structures, is clearly required to ensure IT supports the organisation's overall strategy and objectives.
Thi3 day course is fully accredited by the BCS and provides you with a thorough understanding of the latest ITIL Practitioner Guidance on 'how' to start to adopt and adapt ITIL best practise successfully in your organisation.
Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibilities of the support analyst are many and they evolve constantly, so a diverse skill-set is required to meet the challenging demands placed on them.
Service Integration and Management (SIAM®) is a management framework used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. This 3 day course is fully accredited by BCS EXIN and provides you with an initial foundation level introduction to SIAM® terminology and core principles.
This course prepares the student for the BCS Practitioner Certificate in Information Assurance Architecture and includes the BCS examination which is taken on the final day of the course. Using presentations, discussions, group work, scenario exercises and technical demonstrations, the course provides an introduction to the skills and knowledge needed to...
The BCS Certificate in Information Security Management Principles (CISMP) course is a thorough, practical, 5 day course designed to provide the knowledge and skills required to manage information security, information assurance or information risk based processes. The course is a great stepping stone to more advanced security qualifications.
Enterprise and Solution Architecture Intermediate course provides delegates with a thorough understanding of enterprise, solutions and related architectures.
This single course combines the study needed to take both exams connected to the BCS Intermediate and Practitioner Certificates for Enterprise and Solution Architecture.
Programme and Project Support roles are becoming increasingly pivotal in their overall contribution to Programme and Project Management. For many years, the Project Management professionals who undertake these roles have been overlooked in terms of career development.
Systems Modelling Techniques course provides delegates with a proven set of modelling techniques to use when specifying IT systems. It uses selected models from the UML (Unified Modelling Language), which has become a standard for systems specification.
The BCS Enterprise and Solution Architecture Practitioner course builds upon the concepts introduced in the Intermediate Level course and helps practitioners to create architectural views using TOGAF and other architecture frameworks. Participants will apply their existing intermediate-level knowledge to case study situations.
This certification assesses competence, knowledge and understanding of the concepts and techniques applied in financial management and reporting. Key frameworks and tools that will enhance an understanding of finance will be thoroughly explored. The significance and importance of finance and the impact that all staff and their roles and decisions have on...