Our courses are UK wide and we can offer off-the-shelf leadership skills training or a bespoke solution delivered on site. Whatever your training need we can offer a training solution.
We also offer masterclasses which are bite sized courses to fit in with busy schedules.
Training designed to help steer your business and plan for the future.
Managing people effectively and appropriately can be the make or break of success. This certification assesses knowledge and understanding of the concepts, tools and techniques used to successfully lead and manage teams for high performance as well as a range of best-practice models for leadership, management and interpersonal skills, which are required...
One-to-One and Small Group Training This intensive course enables you to overcome barriers to effectively and confidently deliver high impact on-the-job training.
Today's PAs and administrators increasingly have responsibility for managing the productivity of others. You will learn how to deal effectively and confidently with difficult situations and people and fulfil your role effectively.
Build Your Credibility and Be Influential This intensive two-day course will help you to take on greater responsibility, heighten your profile and have a more productive and proactive partnership with your manager.
You'll have the opportunity to practise the art of questioning and your listening skills in an interviewer / interviewee / observer role. Using video, you will be able to review your performance.
This practical and comprehensive three-day course uses psychometric tools, case studies, group discussions, management games and role plays to enable managers to challenge their current way of managing in the workplace.
Enhance your existing negotiation skills when dealing with common issues in the workplace. Improve your self-confidence and understand the impact of your behaviours when negotiating one-to-one, one-to-groups and during multi-party negotiations.
This two-day course has been designed to enable administrators to enhance their personal effectiveness and working practices, build stronger relationships and broaden their contribution to the team.
This course will enable you to improve the way you interact with people, manage your workload better and get the best out of others in order to achieve the successful outcomes you want and the business needs.
One day workshop delivered at your workplace for up to 10 delegates. This one-day rapid development workshop will give you the critical skills you need to build your self esteem, improve your confidence and communicate effectively and assertively. It will show you some great techniques on how to deal with others assertively and provide you with a...
In the face of increasing customer and staff expectation as well as technological advances, maintaining a consistently resilient, focused and motivated customer service team is becoming an increasingly demanding role. This course enables Managers, Supervisors and Team Leaders to maintain a productive customer focused climate.
This leadership course will focus on giving you the tools and techniques to uphold a higher performance culture when pressure builds up. You’ll examine the power of performance psychology and use it to reveal and nurture talent in your team.