If you have specific requirements, our CIPD qualified learning and development experts can advise on the best course to get the results that you need.
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Change management (CM) refers to any type of approach to transitioning teams, individuals and organisations using methods of re-directing the use of resources, business processes, budget allocations, or other types of operation intended to significantly reshape a company or organisation.
Lean is about creating a culture where every person is thinking about the customer. Lean is focusing on improvement for the customer, to improve internal processes and reduce waste. Envision offer a range of LEAN training courses suitable for all organisations.
Process Improvement is the systematic approach to identifying improvements which can be made to facilitate efficiency savings, whether this is measured by cost, time or other resources.
This internationally recognised quality improvement initiative differs from other methodologies because it has:
The BCS Modelling Business Processes course provides attendees with a framework, skills and techniques that will enable them to model business processes and deliver process improvements. A realistic case study is used.
This Change Management training course introduces managers to a range of techniques and tools that ensure your change is successful. The training will provide you with the opportunity to explore your own change situations and also practise using a selection of practical change tools and techniques specifically designed to support your implementation...
This three day interactive MOV Foundation course provides delegates with a clear understanding of the guidance designed to help maximise value within the achievement of programme and project objectives and the delivery of key stakeholder requirements. This course includes the MOV Foundation level examination.
This business negotiation workshop helps you get the best out of your suppliers. Find out how to prepare for, conduct and follow up negotiations to ensure you are getting the best deal and cementing sustainable business relationships. You'll use the results of the Thomas-Kilmann Conflict Mode Instrument to find the best negotiation style for you.
This two-day high impact workshop focuses on how a sales person works in partnership with their customers to explore and identify customer issue and needs. You will learn how to help your customers make an informed decision that not only solves problems but also adds value.
This one-day interactive workshop will provide you with an understanding of the sales environment and give you basic skills required to meet client challenges.
Getting the right product in the right place, at the right time at the right cost involves careful management of the order cycle and inventory. You will learn about classic supply chain design as well as the choices involved in matching the supply chain to the needs of your organisation – what is involved in lean, green and agile supply chains.
Combining Planning, Process and People Skills Managing accounts is stepping up to a planned approach to lift sales results with existing clients. This two-day workshop will concentrate on the skills to deliver short, medium and long term growth plans to your clients.
The Skills in a Day The business case is probably the most critical document to be found in the project management plan. The workshop will ensure delegates can create and use the business case, in practical terms, to ensure the right projects are approved and also guide their actions in effectively managing any size or complexity of project.
This workshop covers the key skills required to maximise and maintain your key accounts, including relationship to partnership selling, networking and strategic planning. Self-appraisal and practical exercises will ensure maximum participation and learning.
The focus of this course is to enlighten and engage customer service professionals with the latest thinking about how to deliver an excellent service to their customers using the telephone, email and social media.
The Lean Six Sigma Yellow Belt training is designed to provide delegates with a good high level understanding of Lean Six Sigma methods and prepare them to participate, as contributors, to Lean Six Sigma projects. Yellow Belts are not experts in the methodology, but understand the activities, deliverables and key concepts of Team problem solving.