APMG Change Management Practitioner

Note that delegates will be expected to be fully conversant with the latest Change Management textbook and syllabus - this is especially important if they gained the Foundation qualification using the old textbook (Making Sense of Change Management).

You will learn to:

• Establish appropriate governance structures
• Prepare for large facilitated workshops to encourage meaningful dialog with those affected by the change.
• Design change that really does become the new business as usual

In addition delegates will be provided with advice and guidance on the Practitioner examination.

Course Outline:

The Change Management Practitioner course gives delegates further advice on some of the practical aspects of managing change. Classroom sessions will introduce delegates to the Practitioner level content of The Effective Change Manager's Handbook and provide an opportunity to test their understanding through use of sample examination questions. Additional evening work will be required in the form of consolidation reading and sample examination question review. The evening work is an integral part of the course and delegates should expect to spend approximately two and half hours on evening homework.

The course will cover the following syllabus areas:

Project management: change initiatives, projects and programmes

Change agents will need to decide on the delivery mechanisms for change. Delegates will consider:

• What governance structures to put in place
• How different project management methodologies might impact on the management of change

Facilitation

Change agents will frequently be helping others to 'find answers' to difficult business problems. Delegates will consider:

• Approaches to running larger workshops (The use of a World cafe or Open Space Technology)

Sustaining change

After all the hard work how can we ensure that the change 'sticks'? Delegates will consider:

• What design factors help ensure that the change is permanently embedded within the organisation

Change Management Examinations

The Practitioner examination:

• Is externally accredited by the APMG
• 2.5 hours
• Partial open book (The Effective Change Manager Handbook may be used)
• Objective text i.e. complex multiple-choice
• Examines 4 main syllabus areas which includes the Foundation level material
• Has 80 marks available and a 40/80 pass mark

Delegates will be provided with sample examination papers so they can text their understanding of the course material and prepare for the examinations