The Complete Negotiator

Enhance your existing negotiation skills when dealing with common issues in the workplace. Improve your self-confidence and understand the impact of your behaviours when negotiating one-to-one, one-to-groups and during multi-party negotiations.

More details

More info

By the end of this course you will be able to:

  • Identify the most appropriate approach when negotiating across a range of issues and with a range of parties.
  • Understand the importance of thorough planning and preparation when crafting your negotiations.
  • Design a robust negotiation process that works for you.
  • Understand the importance of your behaviour when negotiating.
  • Manage emotion and motivate towards a win-win outcome.
  • Use the appropriate communication approach when negotiating up, across and down the organisational chart.

What Will it Cover?

Developing Negotiation Behaviours – “You’re not trying to control the other person’s behaviour. You’re trying to control your own.” William Ury, Author of Getting to Yes.

  • Transactional, collaborative and creative negotiations
  • Analysing your personal communication style
  • Flexing your communication style to motivate others towards a win-win outcome
  • Building relationships and gaining cooperation from others
  • Using non-verbal communication to build rapport to influence viewpoints

The Biology and Psychology of Stressful Negotiations

  • The biology and psychology of the decision making process
  • Identifying what behaviour characteristics people adopt when in stressful situations and the impact on others
  • Managing the problem not the person

Eight-Step Approach to Workplace Negotiations

  • How to follow an easy to apply process that promotes confidence, gives structure and a professional approach
  • How to adapt the process to the situation and climate
  • Identifying value and assessing your strategy for risks
  • How to motivate other parties and move towards a win-win outcome

Skills Practice and Case Studies

  • Researched and developed case studies that allow learners to apply techniques
  • Safe supportive skills practice using real life work-based situations

£ 979.00 ex.vat

Data sheet

Course Duration 2 Days
Location London