The Art of Difficult Conversation - 3 hour masterclass

Aimed at both managers and team members, this 3 hour session enables you to prepare for those challenging conversations at work.

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This 3 hour session enables you to prepare for having those challenging conversations at work.

Delivered on site for just £1,095 + VAT, for up to 10 delegates. This effective masterclass offers excellent value for money.

Learn how to:

  • Distinguish between behaviour and judgment
  • Get behind the labels we use and focus on facts
  • Set the scene for a challenging conversation
  • Engage in an adult-adult conversation that leads to agreement
  • Set a positive intention to ensure the message lands effectively

Data sheet

Course Duration 1 Day
Location on-site