Performance Management

Learn how to engage in successful performance management discussions with your team.

More details

More info

This course is aimed at:

leaders at any level who undertake performance management discussions

Course Outline

To enable managers to engage in successful performance management discussions

You will learn to:

  • At the end of the workshop you will be able to: 
  • Apply the performance management process 
  • Prepare for a successful performance management conversation
  • Engage in hindsight conversations 
  • Ask targeted questions
  • Use appropriate listening techniques, including reflection and summarising 
  • Provide motivating feedback 
  • Write and agree SMART business and development goals 
  • Maximising the 3 E’s of Development
  • Receiving feedback
  • Agreeing a GAME plan to ensure follow through

Data sheet

Course Duration 1 Day
Location on-site