Microsoft Outlook 2010 Level 1

Target Audience:

This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2010 to compose and send email, schedule appointments and manage contact information.

Prerequisites:

• Use a mouse

• Type and use a keyboard

• Navigate through Windows files and folders

• Work with Windows - minimise, maximise, open and close

Delegates will learn how to:

At the end of this course you will be able to:

• Explore the Outlook interface, send mail, and respond to messages

• Compose email messages

• Organise email messages into folders

• Manage contacts and contact information

• Schedule appointments

• Schedule a meeting

• Manage tasks and notes

Course Outline

Lesson 1: Getting Started with Outlook

• Topic 1A: Identify the Components of the Outlook Interface

• Topic 1B: Read an Email Message

• Topic 1C: Reply to and Forward an Email Message

• Topic 1D: Print an Email Message

• Topic 1E: Delete an Email Message

Lesson 2: Composing Messages

• Topic 2A: Create an Email Message

• Topic 2B: Format a Message

• Topic 2C: Check Spelling and Grammar

• Topic 2D: Attach a File

• Topic 2E: Enhance an Email Message

• Topic 2F: Send an Email Message

Lesson 3: Organizing Messages

• Topic 3A: Manage Email Messages

• Topic 3B: Move Email Messages into Folders

• Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts

• Topic 4A: Add a Contact

• Topic 4B: Sort and Find Contacts

• Topic 4C: Find the Geographical Location of a Contact

• Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments

• Topic 5A: Explore the Outlook Calendar

• Topic 5B: Schedule an Appointment

• Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook

• Topic 6A: Schedule a Meeting

• Topic 6B: Reply to a Meeting Request

• Topic 6C: Track and Update Scheduled Meetings

• Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes

• Topic 7A: Create a Task

• Topic 7B: Edit and Update a Task

• Topic 7C: Create a Note

• Topic 7D: Edit a Note