Microsoft Outlook 2010 Level 3


This course is the third in a series of Microsoft Office Outlook 2010 courses. It builds on the email and calendaring skills you have already obtained and will provide you with advanced skills needed to customise and personalise Outlook.

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This course contains topics which are listed as 'necessary knowledge' for the MOS 2010 Outlook exam. Please note that some content in this course may not be required by a typical end user. Restrictions may be in place in your organisation which would limit the usability of some listed topics.

Target Audience:

This course is for people with an intermediate understanding of Outlook and who need to use Outlook to personalise and organise their email, Outlook items, manage Outlook data files, share and link contacts, create forms, and work offline and remotely.


• Send and receive email messages

• Schedule appointments and meetings

• Change default calendar options

• Set message delivery options

• Share folders, calendar and contacts

• Create a letter in Word

• Navigate in Excel

Delegates will learn how to:

• Personalise your email

• Organise Outlook items

• Manage Outlook data files

• Work with contacts

• Save and archive email messages

• Create a custom form

• Work offline and remotely

Course Outline

Lesson 1: Personalising Your Email

• Topic 1A: Apply Stationery and Themes

• Topic 1B: Create a Custom Theme

• Topic 1C: Create a Signature

• Topic 1D: Modify Signatures

• Topic 1E: Configure Email Message Security Settings

Lesson 2: Organising Outlook Items

• Topic 2A: Group Items

• Topic 2B: Create Search Folders

• Topic 2C: Apply Conditional Formatting

Lesson 3: Managing Outlook Data Files

• Topic 3A: Back Up Outlook Items in Outlook Data Files

• Topic 3B: Add Outlook Data Files to a Mail Profile

• Topic 3C: Change Data File Settings

Lesson 4: Managing Contacts and Contact Information

• Topic 4A: Forward Contacts

• Topic 4B: Edit an Electronic Business Card

• Topic 4C: Export Contacts

• Topic 4D: Perform a Mail Merge

• Topic 4E: Link Items to the Business Contact Manager

Lesson 5: Saving and Archiving Email

• Topic 5A: Save Messages in Alternate Formats

• Topic 5B: Archive Messages

• Topic 5C: Protect Archives and Other Personal Folders

Lesson 6: Creating a Custom Outlook Form

• Topic 6A: Customise a Form

• Topic 6B: Create Outlook Items Based on a Custom Form

Lesson 7: Working Offline and Remotely

• Topic 7A: Make Folders Available Offline

• Topic 7B: Configure Remote Procedure Calls over HTTP

• Topic 7C: Download Selected Messages

• Topic 7D: Publish Calendar Information to Office Online

£ 249.00 ex.vat

Data sheet

Course Duration 1 Day
Location Various