M10135 Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010


The primary audience of this course consists of people aspiring to be enterprise-level messaging administrators. People coming into the course are expected to have at least 3 years experience working in the IT field-typically in the areas of network administration, help desk, or system administration.

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  • Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies.
  • Experience with the Microsoft® Windows Server 2003 and Microsoft Windows Server 2008 operating systems.
  • Experience with Active Directory® directory services in Windows Server 2003 or Windows Server 2008.
  • Experience managing backup and restore on Windows Servers.
  • Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator
  • Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet and NSLookup.
  • Fundamental knowledge of certificates and Public Key Infrastructure (PKI)
  • Basic experience with Windows Mobile


Delegates Will Learn How To:

  • Install and deploy Exchange Server 2010.
  • Configure Mailbox servers and Mailbox server components.
  • Manage recipient objects
  • Configure the Client Access server role in Exchange Server 2010
  • Configure message transport in Exchange Server 2010
  • Configure the secure flow of messages between the Exchange Server organization and the Internet.
  • Implement a high availability solution for Mailbox servers and other server roles in Exchange Server.
  • Plan and implement a disaster recovery solution for Exchange Server 2010 servers.
  • Plan and configure messaging compliance
  • Configure Exchange Server permissions and configure Exchange Server security for internal and external access
  • Monitor and maintain the messaging system
  • Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010
  • Configure the Unified Messaging Server role and Unified Messaging components.
  • Implement high availability across multiple sites and implement Federated Sharing


M10135 Course Outline

Module 1: Deploying Exchange Server 2010

  • Describe the infrastructure requirements to install Exchange Server 2010
  • Install Exchange Server 2010 server roles
  • Complete an Exchange Server 2010 installation

Module 2: Configuring Mailbox Servers

  • Describe the Exchange Server 2010 administrative tools
  • Configure Mailbox server roles
  • Configure public folders

Module 3: Managing Recipient Objects

  • Manage mailboxes in Exchange Server 2010.
  • Manage other recipients in Exchange Server 2010.
  • Configure e-mail address policies.
  • Configure address lists.
  • Perform bulk recipient management tasks

Module 4: Managing Client Access

  • Configure the Client Access server role
  • Configure client access services for Microsoft® Office Outlook® clients
  • Configure Office Outlook Web Access
  • Configure Mobile Messaging access to Exchange Server mailboxes

Module 5: Managing Message Transport

  • Describe message transport in Exchange Server 2010
  • Configure message transport

Module 6: Implementing Messaging Security

  • Deploy Edge Transport servers
  • Deploy an antivirus solution
  • Configure an anti-spam solution
  • Configure secure SMTP messaging

Module 7: Implementing High Availability

  • Describe the high availability options in Exchange Server 2010
  • Configure high availability for Mailbox server databases
  • Deploy highly available non-Mailbox servers

Module 8: Implementing Backup and Recovery

  • Plan backup and recovery
  • Back up Exchange Server 2010
  • Restore Exchange Server 2010

Module 9: Configuring Messaging Policy and Compliance

  • Explain the messaging policy and compliance requirements and options
  • Configure transport rules
  • Configure journaling and discovery rules
  • Configure Messaging Records Management
  • Configure mailbox archiving

Module 10: Securing Exchange Server 2010

  • Configure role-based access control
  • Configure security for each Exchange Server role
  • Configure secure Internet access to Exchange Server

Module 11: Maintaining Exchange Server 2010

  • Monitor Exchange Server 2010
  • Maintain Exchange Server 2010
  • Troubleshoot Exchange Server 2010

Module 12: Transitioning from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010

  • Transitioning to Exchange Server 2010 Overview
  • Transitioning from Exchange Server 2003 to Exchange Server 2010

Appendix A: Implementing Unified Messaging

  • Describe the telephony components and protocols
  • Describe the functionality of the Unified Messaging server role
  • Configure the Unified Messaging server role

Appendix B: Advanced Topics in Exchange Server 2010

  •  Implement high availability solutions for multiple sites
  • Implement Federated Sharing

£ 1,795.00 ex.vat

Data sheet

Course Duration 5 Days
Location Various