Conducting Effective Meetings


Use a variety of techniques to organise and conduct effective and interactive meetings (by phone or face-to-face) to gain time and increase productivity.

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Target Audience:

This course is suitable for individuals who are required to run, conduct and lead any kind of meeting and who wish to achieve success.

Delegates will learn how to:

By the end of this practical one-day course, you will be able to:

• Structure and conduct meetings to achieve objectives and avoid wasting time.

• Identify, understand and apply the PPCM approach.

• Encourage contributions from all participants.

• Develop communication skills and efficiently conduct professional meetings.

• Deal with difficult situations or members.

• Overcome the difficulties caused by technology in meetings.

Course Outline

Efficient Meeting Preparation

• Identifying the different types of meetings

• Isolating the common problems and difficulties that occur in meetings

• Structuring the various phases of the meeting

• Identifying clearly the role and responsibilities of the chairperson

• Adopting the appropriate tone and structure

Lead Effective Meetings with the PPCM Approach

• Pertinence: what the purpose is, other possibilities of meeting people

• Preparation: clarifying and communicating the agenda, topics, duration, commitments, logistics

• Conduct: the techniques to lead and involve the team in the meeting

• Measure: who should draw up the minutes of the meeting

Conduct a Meeting Effectively

• Using various techniques to make people interact with each other

• Dealing with problematic attendees

• Controlling flow and time

• Encouraging participation from all attendees

Technology in Meetings

• Points to consider for a successful virtual meeting

• Personalised feedback and input on how to make your virtual meetings work

Develop Communications Skills

• Questioning and listening techniques

• Identifying the key message and the needs of the audience

• Developing your personality to build rapport more easily and successfully

• Practising persuasion techniques to feel more confident in dealing with others

• Handling misunderstandings

• Maintaining assertiveness

Give Constructive Feedback

• Pursuing effective reviews

• Mastering summarising techniques

£ 579.00 ex.vat

CEM Effective Meetings

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