Effective Office Management

This two-day course will give you the opportunity to focus on skills such as people management, prioritising, project management, delegation and motivation.  You will discover how to get the best from your people and deal with problems effectively.  By sharing experiences with other participants, you will benefit from a valuable networking opportunity.

Target Audience:

Suitable for new office managers, supervisors and office professionals, who manage people and processes, and are looking for some formal introductory management training.

Delegates will learn how to:

By the end of this course you will be able to:

• Understand the role and responsibilities of a successful office manager

• Motivate your staff to achieve their objectives

• Give constructive feedback to individuals

• Prioritise the workload and minimise stress

• Develop your people by delegating effectively

• Use project management tools to plan a small project

• Manage a simple budget

• Work with others effectively

• Deal with change

• Control meetings and briefings constructively and assertively

• Solve problems creatively and make good decisions

• Handle conflict and difficult situations