Assertiveness in a Day - on-site workshop

One day workshop delivered at your workplace for up to 10 delegates.

This one-day rapid development workshop will give you the critical skills you need to build your self esteem, improve your confidence and communicate effectively and assertively. It will show you some great techniques on how to deal with others assertively and provide you with a toolkit for the future.

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Do you find yourself in situations where you feel intimidated, unable to speak up or when you do, you are not listened to?

Do you find that you are always saying 'yes', when you really mean to say 'no'?

This one-day rapid development workshop will give you the critical skills you need to build your self esteem, improve your confidence and communicate effectively and assertively. It will show you some great techniques on how to deal with others assertively and provide you with a toolkit for the future.

Overview

To enable participants to get more of what is important at work and at home

 

Target Audience

For those required to show assertiveness in their role, or required to develop techniques to become assertive

 

Learning Objective

To understand and develop the tools and techniques to become more persuasive

 

Content Recognise the impact of your behaviour on other people

  • Asserting to get what is important to you

  • Increasing your choices and flexibility of communication

  • Focus on achieving your outcome

  • Say “No” with respect

  • Apply powerful listening techniques

  • Be happy saying ‘yes’

  • Deal with conflict constructively

  • Learn the BOFF principle to use when people invade your space

  • Use language effectively to get what you want

  • Recognise how your ‘map of the world’ skews your view and what to do about it

  • Differentiate between submissive, aggressive and assertive behaviour

  • How to assert yourself in everyday situations

£ 1,695.00 ex.vat

Data sheet

Course Duration 1 Day
Location Various